r/canadaguns • u/Western_Wish4280 • 6d ago
Misc Tenda order issues
So i ordered on the 7th at tenda online. Completed my purchase and submitted my PAL and id. They sent me a tracking number on tuesday afternoon for ups flat rate 20$. It wasnt picked up till today. Then yesterday it shows that the shipment has been revoked at ups. No updates on my tenda account orders page. So i called them. They said that everything is okay we are gonna put a new shipment and tracking id for you "soon" . I called again today close to 3 pm ontario time. They said yeah itll get shipped soon, maybe today or tomorrow we dont know when for sure. Anyone else had issues like this before?
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u/julienjj 6d ago
Did you order a gun or ammo ? They are specific rules they have to follow, it’s possible they realised they didnt make a label with the proper courrier and cancelled it.
Tenda is solid overall, I wouldnt worry.
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u/srnm0875 6d ago
Most of my orders from them arrive before I even get the shipping information from them
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u/Western_Wish4280 6d ago
Lucky you. Ive had a bad exp the very first order
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u/justforlul 5d ago
Don’t stress, they always follow through. Seems like all of us have had a strange time with their shipping but it always comes through.
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u/Strong-Owl-55 6d ago
They've been awesome but the shipping is always wierd they must ship out on a certain day
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u/LongRoadNorth 6d ago edited 6d ago
Had the same thing and when I asked for tracking, they gave me someone else's tracking number.
Personally I won't order online from them anymore. I always go in store. Even though it's a little bit of a drive.
Edit: not to say you won't get your order. I just don't like waiting weeks when I can drive there in 45min and just pick it up.
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u/Western_Wish4280 6d ago
I only dared to order online seeing all the good stuff about them. Usually the only place i order online is gundealer and so does my father.
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u/LumberjackCDN Gold'n Loan Outfitters & Pawn 6d ago
Cough We ship out same day or next day at the latest usually cough
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u/Significant_Meal9518 6d ago
Ordered a rifle from them awhile back and it took like 8 days to ship... I googled and found they are kinda slow to ship but solid to deal with so it was whatever. I get being excited for an order and having to wait. Waited for my pal, got approved, waited for it to arrive for weeks, then another almost 2 weeks of waiting for my first purchase. It's rough lol.
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u/Historical-Hat2629 6d ago
There have been complaints about Tenda selling stuff not actually in stock but shown as "in stock" online. You'll eventually get your order but it might take longer.
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u/Vituperate250 6d ago
I've ordered from Tenda a handful of times. Mostly uneventful. One instance or similar to what you're describing. The item arrived a couple days later than originally stated.
I wouldn't worry about it.
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u/displacedpie 6d ago
Has a weird issue with my scope from Tenda. They weren't the issue, but UPS (typical) kept delaying and was clear about where it was. After calling Tenda for inquiries about the shipping insurance claim I was about to put through they assured me they can get on it.
UPS delivered about 2 days after that call.
I love Tenda, but for some reason their shipping gets weird for me.
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u/Master-Editor2668 5d ago
Just relax it will come they have the best deals and shipping just breath it will show up in 10-14 days I’ve learned to just chill it will work out
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u/newtdiego 6d ago
As a general rule most stores do not bother dropping stuff off at the post office on Fridays, especially not guns that would have to sit there until monday to be delivered.
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u/Status_Ticket5044 5d ago
Tenda is like that. Try G4C. Same type of big-box store. Similar pricing structure. Similar geographic location. Lots of stock on fast-moving items. Better organized shipping.
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u/onenifty 6d ago
Tenda can be weird with their shipping communication. A bit of silence and then everything goes out at once. If you don’t hear something by Monday I’d call again but I wouldn’t worry too much about it