r/canadaguns • u/BowFella • 12d ago

Gun and gear reviews Horrible warranty, Burris/Stoeger

So I sent a 2-8x scope to Stoeger for warranty. I hear nothing back for 3 months then I finally get my scope in the mail. It's a 4-16x. They took 3 months to send me the completely wrong scope.

Now if I needed that scope for hunting season I'd be livid. But I wasn't planning on keeping any more Burris scopes. So on the bright side the scope they sent back is more expensive for a trade in.

14 Upvotes

90% Upvoted

9 comments sorted by

10

u/BrotherLefthand 12d ago

That's why I buy Vortex...

Dropped my Viper 20-60 HD spotting scope. It took a pretty nasty hit on the way down the hill. Vortex sent me a brand new one, I shipped them the old one back.

Never got service like that from any other brand.

2

u/swift_gilford 9d ago

bought a used PST Gen2 from an open box sale; worked fine for about a month then on a rainy day shoot i couldn't turn the windage knob at all. Sent the email Monday for the RMA, got it within the hour, sent it in the mail tuesday, they received it on Wednesday; an hour later i had both the receipt email and 'issue resolved email'. They were just going send me a replacement. Was shipped that evening, i had the scope Thursday by the time i got home from work. Had it mounted and back at the range that Saturday to rezero and shoot.

0

u/BowFella 12d ago

Definitely love their scopes/spotting scopes and their warranty is great. But not a fan of their reddots. You're paying more than a holosun and getting no features like shakeawake, auto brightness, or a 2moa dot.

4

u/BrotherLefthand 12d ago

When it comes to dots, I do buy Holosun. I absolutely love their green multi-reticle optics. I've got a 507k and a 510c.

I've got a couple PA microprisms as well. Those are my favourite by far. However, I love the lightness of a dot.

Everything else? Vortex. All my LPVOs, Scopes, and accessory optics are Vortex. Anything going into the bush is a Vortex.

1

u/Styrak 10d ago

Hunh? Even their cheapest ones have a 2MOA dot.

1

u/BowFella 10d ago

Not entirely true, they have 3moa dots like the venom and I've heard their crossfire reddots use the same illuminator, I used to own two crossfires and I remember measuring them out to 2.5-2.75moa even on the lowest visible brightness

3

u/Mysterious_Sleep7443 12d ago

Warrany in Canada is a joke except for Leupold

Thats a win win to get and upgraded 4-16!!!!

5

u/mitchumz 12d ago

Not even limited to firearms, warranty for almost any product is a fucking joke here

7

u/justforlul 12d ago

All hail vortex