r/canadaguns • u/AutoModerator • Aug 21 '22

Weekly Newbies & FAQ Thread - Post your questions here for PAL/RPAL application, timelines, CFSC/CFSRC, references & requirements, or general new to firearms ownership -type questions

This thread will be used for the "new"-type questions, PAL/RPAL applications, references, CFSC/CFRSC requirements, storage/transport, or other general "new-to-me" firearms ownership questions.

In response to this thread, the community was quite positive for a thread to cover these subjects.

These threads will be stickied for a week, renewing every Sunday @ about 0600 AST. Previous threads here. Take a look, your question may have been answered!

If you have any suggestions for this thread, please feel free to ask here, or send the Mods a message.

Thank you!

18 Upvotes

100% Upvoted

615 comments sorted by

View all comments

5

u/[deleted] Aug 25 '22

How is the phone line experiencing higher than normal call volume the second it opens? I called at 8:59:55

2

u/Superxt0aster bc Aug 25 '22

I called at 9:05 AM and it said they were closed.

3

u/[deleted] Aug 25 '22

Well after 35 minutes they were transferring me to an agent with the transfer tone playing and then it said I’m sorry we having a system problem for about 2 minutes after which I heard several dial tones and it hung up. Lovely. I wonder if they have orders to drag their feet

2

u/justatypo Aug 25 '22 edited Aug 25 '22

I've been getting that as well. And all of yesterday.

​

Anyone getting through?

EDIT: I actually got through.

1

u/CraftyStatistician42 Aug 26 '22

What did they say? A friend of mine got through and they immediately emailed him his info to go pick up his restricted that day

1

u/justatypo Aug 28 '22

I just asked if I could get my number and expiration while I wait for the card. The lady was super nice and verified my info, let me know i was indeed approved, and read me the number.

Meanwhile, I emailed on Tuesday and still no response. So phone won.