r/canadaguns Jul 03 '22

Weekly Newbies & FAQ Thread - Post your questions here for PAL/RPAL application, timelines, CFSC/CFSRC, references & requirements, or general new to firearms ownership -type questions

This thread will be used for the "new"-type questions, PAL/RPAL applications, references, CFSC/CFRSC requirements, storage/transport, or other general "new-to-me" firearms ownership questions.

In response to this thread, the community was quite positive for a thread to cover these subjects.

These threads will be stickied for a week, renewing every Sunday @ about 0600 AST. Previous threads here. Take a look, your question may have been answered!

If you have any suggestions for this thread, please feel free to ask here, or send the Mods a message.

Thank you!

22 Upvotes

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3

u/daws6996 Jul 04 '22

Is anybody else having a bitch of a time getting through to CFP over the phone ? I'll call as soon as the clock strikes 0900 and it goes straight to "call cannot be completed at this time". It's like they're just keeping the line off so they can't be bothered....

4

u/wert989 Jul 04 '22

Lol you're definitely not alone. Ever since the announcement they made back in May, people have been buying restricted firearms like crazy and it's causing a sharp influx of calls on top of them having pretty full queues before.

3

u/daws6996 Jul 04 '22

Has anyone heard of longer processing times ? A transfer was submitted 2 weeks ago by mail using their form from the website and still haven't heard nothing. Last time a transfer was initiated it took less than 48 hours...

2

u/wert989 Jul 04 '22

Yeah of course. Every week a few people usually mention their wait times as a point of reference for the rest of us. Earlier in this thread there are people who still haven't gotten their transfers approved from mid-May.

2

u/daws6996 Jul 04 '22

Wow, guess it's time to wait by the phone

3

u/WhereTFAmI nt Jul 04 '22

What time zone are you in? It’s 9 - 5 nationwide calling. They use your area code to determine your hours of operation. So if you’re in Alberta, the phone lines have already been open for 3.5 hours by the time you can call at 9am.

1

u/stibbles1000 Jul 05 '22

No f*ing wonder I never get through at 9am! lol

1

u/WhereTFAmI nt Jul 05 '22

I called at 8:58, and timed it so I hit the 2 just as the clock hit 9. Still didn’t work. Try calling the French line like others have suggested. I’ve gotten through every time I’ve tried so far. You’ll still be on hold for 30+ minutes, but you will get through eventually.

5

u/BuyRelevant1000 Jul 04 '22

Call and select the French option, they're bilingual. Sincerely, guy who got through and was told this is the way by the bilingual clerk.

2

u/Ornery-Chest-7394 Jul 04 '22

Lol what are the options to select. I don't speak a word of french. I just tried this and I think I got the same "call can't be completed" message in french. 😂