r/canadaguns • u/PhantomNomad al • Jun 09 '26

Misc Found the RCMP firearms licensing place

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Found where our licenses are processed. Right next door to the dollararma.

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u/Acceptable_Visit_115 Jun 09 '26 edited Jun 09 '26

Ironically, the CFP itself (not my provincial CFO office) has the best call centre experiences out of all the government agencies I've had the (dis)pleasure calling in Canada.

Had to help a family member to get his PAL application reopened for certain reasons, and the first lady who picked up the phone quickly understood the situation, transferred me to the right guy, and after a brief ID check (as I was speaking on my family member's behalf) the issue is resolved immediately. All within 7 minutes.

For comparison, I also called my local CFO office for some gun modification questions - whoever picked up the phone was completely clueless and unable to help. After some back and forth he finally transferred me to the CFR Technical Unit, who not only answered my questions immediately but provided me with a clearly worded email that references the relevant legislations.

It feels weird but I can confirm that they have the best government call centre out there.

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u/zeromadcowz Yukon Jun 10 '26

Once I moved to Northern Canada I learned that calling the CRA is a true joy. No wait time ever because the territories get a dedicated line lol

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u/pineapplecom Jun 10 '26

I called the CFO in Ontario and the lady said there was only two of them answering calls for the whole of Ontario.

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u/Acceptable_Visit_115 Jun 10 '26

I went to TACCOM one year (2021/22 iirc) and was surprised that CFOON has a booth there. The guy told me they really just had 3 people processing handgun transfers... I feel bad for them as the great C21 handgun rush happened.

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u/pineapplecom Jun 10 '26

Man, I was in the middle of moving everything to my new house and had to be out of my old place in a few hours and they kept me on hold at least 30min

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u/Acceptable_Visit_115 Jun 10 '26

I'm so glad the online portal is here. I have since moved twice with that system and it's so simple and painless. Log in, select handgun, select ATT reason (moving address), enter address and time, done. ATT issued immediately. 

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u/pineapplecom Jun 10 '26

Wow, a portal makes so much sense.