r/canadaguns • u/TheObviousNovice • Apr 24 '26

Misc Fox Operator experiences?

Hi everyone

Looking to buy some stuff from Fox Operator in Australia, I don't have a Pay Pal account nor do I want one, so I would have to use their alternate banking method but I have no idea how to complete it, my bank requires much more information not provided in the details provided after the order was made.

I have tried to email them and so far no word.

Anyone use the banking deposit method to pay for their order?

Thanks!

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u/twistedhumoraffy Apr 24 '26

Fox operator customer service is horrendous I order some stuff in march still haven’t got it yet

Literally had to reach out to PayPal and get my order reversed and open a case

After they saw I opened a case that’s when they responded and fulfilled my order very bad experience with them

2

u/NerfVice Apr 24 '26

The guy who runs it is works FIFO. Not uncommon to not hear from him for a while when he is away.

1

u/twistedhumoraffy Apr 25 '26

I understand that but if every other person is complaining about the communication which u can see on there Facebook page reviews as well Maybe they would try to improve it at the end of the day their still running a business and charging a handsome amount for pieces of plastic

1

u/TheObviousNovice Apr 24 '26

I'll keep my eye on it, unfortunately I already made the order before reading this.. thanks for the heads up!

2

u/No_Trouble1662 Jun 23 '26

How did it go? I’m thinking of buying the handguard for my alcor

1

u/TheObviousNovice Jun 23 '26

It was fine, use the PayPal option through checkout, it will allow you to use your normal Credit Card to finish the transaction, he had the stuff shipped out to me fairly quickly. I know that this is his side hustle and he goes away for work for a couple of weeks at a time. AUS post tracking is pretty good and it kept me updated until it cleared customs and CP took over. I just ordered the flared mag well but because I bought the latest version of the Alcor with the plastic stock and threaded muzzle there were some design changes on the trigger guard, as a result some trimming of the Fox Operator product was needed.

All said n done I would order from him again but I would love to see him send some stuff in bulk to Canada for a dealer to sell, just purely a convenience thing.

1

u/Parking-Maximum-3704 2d ago

how did your order turn out? i made an order for a picatinny adapter for my alcor about three weeks ago and have heard nothing.

1

u/TheObviousNovice 2d ago

Recieved the order roughly 4 weeks after ordering, but he sent it off within 2 weeks of ordering, having said that rumor has it that work pulls him away for a couple of weeks at a time and this is his side business, so hang tight, you'll likely get a notification soon about it being fulfilled.