r/canadaguns • u/AutoModerator • Aug 21 '22

Weekly Newbies & FAQ Thread - Post your questions here for PAL/RPAL application, timelines, CFSC/CFSRC, references & requirements, or general new to firearms ownership -type questions

This thread will be used for the "new"-type questions, PAL/RPAL applications, references, CFSC/CFRSC requirements, storage/transport, or other general "new-to-me" firearms ownership questions.

In response to this thread, the community was quite positive for a thread to cover these subjects.

These threads will be stickied for a week, renewing every Sunday @ about 0600 AST. Previous threads here. Take a look, your question may have been answered!

If you have any suggestions for this thread, please feel free to ask here, or send the Mods a message.

Thank you!

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u/ZachPaj Aug 23 '22

Is there any way to actually reach a live agent at the RCMP toll free number? Every single day I call I get the automated message that they cannot take calls at this time, even if I call as soon as they open. Is there any direct extensions I can use or alternative ways to reach someone?

I tried email but it's been over 12+ business days with no response. Any advice would be appreciated.

3

u/Fine-Masterpiece9943 Aug 23 '22

I called from 9 am to 330 pm finally got through. It's not impossible. Just not easy. I've been on hold for 40 minutes then they hang up on you. It sucks. But keep trying and you'll get through

3

u/[deleted] Aug 23 '22

I called 9am to 5pm today. Got hung up on maybe 10 times. Got through once but then the automated message said they're having technical difficulties. The rest of the time I got the automated message saying to call back later

1

u/Fine-Masterpiece9943 Aug 24 '22

Awful. Pretty sad that you need to pretty much take a day off work to call. And not even get through.. brutal

1

u/norcm1a Aug 24 '22

It’s brutal I’ve called 22 times in the last 2 weeks and have been disconnected everytime.. makes you wonder if this isn’t by design of our government