r/canadaguns • u/Relative_Context_122 • 28d ago

Fix my gun Gravel Agency Repairs

Has anyone used Gravel Agency for warranty repairs? I know it’s Canada and we have trouble getting gun parts in (especially handgun parts). But with that said, I’ve had a Walther pistol there awaiting parts for one year now (no end in sight).

Is this a normal wait time?

I’ve had guns repaired under warranty by them before and it’s usually 4-6 months turnaround.

6 Upvotes

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5

u/CAFirearmSociety 28d ago

Brother I waiting for parts, assured many times I’ll be taken care of and stop bothering them, two years later told me the item was discontinued and no longer had parts.

1

u/Relative_Context_122 28d ago

It’s sounding similar here. On this same gun - I needed a new slide assembly on my 4” Walther. But Gravel couldn’t get the slide as it was the 4” version I needed, and it was discontinued. So my handgun had to be converted to a 5” model because those parts were available. Lame.

1

u/CAFirearmSociety 28d ago

At least you got it working, my case was simply go f myself

1

u/Relative_Context_122 28d ago

It could be for me too. They still have my gun one year later. Who knows what’s actually going on.

5

u/[deleted] 28d ago edited 27d ago

[removed] — view removed comment

1

u/Relative_Context_122 28d ago

Yeah 6 months is my usual turnaround. But that long on 10/22 parts is garbage.

2

u/Armedfist 28d ago

My limited experience with them. They are no better than north Sylvia

2

u/Afrocowboyi 24d ago

waited a year for a Walther too. free warranty repair tho

1

u/Relative_Context_122 24d ago

I’d just buy the part and replace it myself if getting the parts weren’t the main issue.

1

u/No_Armadillo2253 28d ago

I've only dealt with them for Warranty once. It was on a Marlin 1895 ADL in 45-70 that had canted sights/canted barrel. They were pretty quick. They fixed the barrel, replaced the sights with Skinner sights and had it back to me within about a month of me shipping it off to them. Pretty decent service for me. This was about 7-8 years ago though. Not sure if things have changed.

1

u/WS2329 28d ago

I’ve used them for arranging replacement parts for Marlin under warranty.. from registering the case to delivery of parts, all in all took about 6 weeks. Was smooth for me

1

u/Hot_Cheesecake_905 28d ago

I got a Primary Arms red dot replaced in about a week - but the item was in stock on Canada.

1

u/undercoverinformant 27d ago

They are slow but the best in business !