r/canadaguns • u/shooptydoop • 1d ago

Buy recommendations Any actual good experiences with FOC?

As the title states, has anyone actually had any good experiences with Firearms Outlet Canada? Getting back into the sport after several years of hiatus. I’ve been to their old store and had a pretty piss poor interaction with them. They act like everything you ask is a chore and it’s a privilege to be buying from them.

Thought I would try them again since they’re 5 min from my folks place. Called to ask to price match a $30 difference on a rifle and was told they only price match Ontario stores. Then I asked if I pick it up can I get a few bucks off from shipping savings since they offer free shipping over $500 (yes my order was over $500) and was also told no.

Naturally I ordered my rifle from another reputable shop online.

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u/Hot_Cheesecake_905 1d ago edited 1d ago

In-store and pickup, the service is satisfactory.

However, they sold me a defective shotgun and referred me to the warranty instead of addressing the issue. It was a cheap clone shotgun.

Other stores might have handled the situation differently or not, but I’m hesitant to purchase another firearm from them due to this experience.

On the positive side, occasionally cheap ammo, lots of accessories, and they have a 3% discount program.

G4C has friendly staff. Tenda is good to me. Rangeview is OK, but they let me know they’re going cash and debit only shortly, with a CC processing fee in the next few weeks.

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u/shooptydoop 1d ago

If it was within a short time frame they should have just helped with an exchange. It’s not like it was restricted or anything. I think the issue is most people I’ve seen have “ok” experiences at best.

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u/Norwest_Shooter on 1d ago

I bought a revolver from them that was a lemon and they’re like “come by the store and we’ll have a look”. And I’m like I don’t live in the GTA and they could not get me off the phone fast enough. “Ohyoudon’tlivenearbyyouhavetoopenupawarrantyclaimwiththedistributorokaybye”.

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u/groggygirl 13h ago

I second G4C. They were busy the last time I was there, and yet the guy spent 20 minutes with me talking about budget target ammo options and which ones he recommended as giving you best bang for your buck.