r/canadaguns • u/Ok_Finger_2871 • 24d ago

Misc Calibre Magazine Problems

Over the last year or so I have tried unsuccessfully to get in touch with the individuals who deal with the Calibre Magazine subscriptions. I have randomly only received 2 issues over 2 years and keep getting charged for the subscription. has anyone else been having issues or is it just me? Does anyone have a phone number to get a hold of someone?

I`ve sent half a dozen emails to the provided addresses on their website and facebook page and have gotten 0 responses.

Can anyone help me with this?

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u/CalibreMag 24d ago

Sorry about that. We had to reduce staff for obvious reasons, so at this point, it's just me dealing with everything - and I'm ridiculously overwhelmed. Between trying to cover things, filing ATIPs, selling ads, assembling the actual magazine, filing taxes, etc., it's a lot. Too much, really. The unread emails in my inbox measure in the thousands.

But, all that being said, you definitely should have recieved more issues - our third issue for this year is going to print on Friday.

Shoot me a DM.

Sorry, again.

12

u/MBGLK 24d ago

Sounds like you need to hire some staff, instead of saying sorry and charging people for a product you're "too busy" to deliver.

You seem like a nice enough guy, but people shouldn't have to post on social media, send half a dozen emails and pray they get what they paid for.

16

u/CalibreMag 24d ago

We send 10K magazines out every two months. Most arrive without issue (no pun intended), but some will inevitably not; it's just the nature of the postal service. So it's not that I'm "too busy" to deliver them - I just can't control delivery of 10K pieces of Lettermail.

So I try to address these issues as best I can, and yes, I need staff. In fact, the first person I'll be rehiring when I'm able to afford it will be our former circulation manager, but I'm not quite there yet. I'm hoping to be there by the end of summer, though.

I'm doing the best I can, man.

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u/MBGLK 24d ago

There is no judgement behind what I wrote. You need help, good on you for recognizing it.