r/canadaguns • u/Corvus_Mortem • Jun 01 '26

Misc Anyone else *still* waiting for HiCal?

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Been getting the runaround since January. Last I called was told they should have them no later than May 22. Alas, order is still "Processing".

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u/emeric1414 Jun 01 '26

How easy was it to cancel? I've been waiting on them since January and now I don't seem to be getting answers to my emails anymore...

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u/shapoopshoot Jun 01 '26

I just called them during their business hours. The guy that picked up was cool and he understood, he knows lots of us have been waiting months. I got a cancellation notice in my email and the money was returned to my bank the next day.

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u/emeric1414 Jun 01 '26

Alright thanks, I'll try that if my most recent email doesn't get answered

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u/Smart_Letter366 Jun 02 '26

For the love of God, PHONE stores: anyone in retail will understand how dumb emails are in SMALL store fronts.

It will get read, most likely paused when people enter the store, swapped to another email when someone asks/phones a question, buried under yet another new email while the person away from the computer, ignored by another worker so as to not interrupt what is being replied to...

Etcetera!

Phone.

Phone.

Phone!

They are my local store. They run a skeleton crew of 2 people, with an odd 3rd person occasionally.

Firearm businesses are pretty slow if you hadn't noticed, with many closing their doors.

1 in the back working on guns, 1 up front. 2 up front if someone has another task to perform.

So if 1 guy is working the till and another is on the phone, just how URGENT of a response do you take your quiet email for?

If you want answers, PHONE the storefront.