r/canadaguns May 15 '26

Gun and gear reviews High caliber services

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Has anyone else had bad experiences with high caliber services based out of Mission, BC? I have now been strung along for 6 months on the purchase of a magazine adapter that I was told had a wait time of 4-6 weeks. After being told the product would be done and shipped by the end of the month on 3 separate occasions, they have now started ignoring emails. The product is now listed on their page as in stock and being shipped. I like to support local gun and parts manufacturers but this is absurd, I have not had customer support or an experience with a company as bad as this. They were always to quick to reply with the first few letting me know they were almost done, but after being patient and giving them ample time far beyond the estimates they had told me I have become very frustrated. How can you advertise a product and take money from people for said product and then not even have the intention of delivering it by the end of their own timeline.

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u/xmqe May 16 '26

They suck. Bought their sks mag adapter last year, they fucked up sometime on their end and despite me paying they never had an order registered for it. So I had to wait another restrock cycle and had to email them numerous times to figure things out. Took like 4 months to finally get it.

Never buying anything from them again lol

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u/Smart_Letter366 May 17 '26

The store sold last year. It sounds like you got caught in the reorganization. That would definitely suck.

I am local and like the new boss, but I don't pretend to be blind to the initial growing pains.

If it were me, I would approach them again, give them your history of experience, and see if you could catch a sweet "we're sorry for your experience" deal. But that's me.

If you still don't wish to try it, message me your details and I will try to use it to leverage for a deal on my/your behalf. I have being eyeing their 1-6 eotech vudu and 1.5-6 elcan. Happily.