r/canadaguns • u/canadianbiggame • Apr 23 '26

Application / Regulation advice Seeking help/advice

I recently renewed my RPAL. (took forever to get back)

I thought nothing of it when I received my licence. This is the 5th time renewing. Stuck it in my wallet and carried on with life.

Yesterday when I went to use it to aquire ammo. I realized they removed the RPAL and only renewed my PAL. I own restricted firearms.

How do I go about fixing this problem the Cheif firearms office is no help as I can't even get through to a human being.

Any advice is appreciated. Thank you.

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u/thxxx1337 Apr 23 '26

I called them on Tuesday. The call lasted 2 minutes and 20 seconds. They answered all of my questions that quickly. I find this quite surprising.

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u/canadianbiggame Apr 23 '26

What number did you call? Your province cfo?

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u/thxxx1337 Apr 23 '26

Probably. 18007314000

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u/canadianbiggame Apr 23 '26

Thank you I'll try that number