r/canadaguns • u/No_Win_9797 • Mar 21 '26

Gun and gear reviews Would you accept this?

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Received this box after a long wait. Imported from the states. Barrel is far from ‘free floating’ in fact it’s almost ‘bedded’ on the right side of the barrel. I’ve heard story’s of the Gen 2 American’s not being seated well, but IMO this is unusable.

With this being imported, there is an almost zero chance of it being replaced ……

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u/BrendoSays Mar 22 '26

They'll tell you to ship it to the warranty service smith in QC where they kinda ignored a problem and chalked it up to "it isn't that bad". Hopefully your experience is different.

1

u/No_Win_9797 Mar 22 '26

That’s what you did? You contacted ruger I’m assuming ?

2

u/BrendoSays Mar 22 '26

Just checked my emails and they completed their assessment in 3 weeks and likely shipped it back in in a week or so back in 2021.

Here's the service centers info:

(450) 427-0052

snapshotsguns.com

650 Rang Roy

Ste-Martine, Qc

J0S 1V0

1

u/No_Win_9797 Mar 22 '26

Cheers Thank you, much appreciate this I have a phone call with the seller / importer on Monday Hoping they take care of all of this

2

u/BrendoSays Mar 22 '26

You're welcome and I wish you luck!

1

u/No_Win_9797 Mar 25 '26

And it’s being shipped back home to ‘Merica. Double import lol Shipped to Canada, now back to the states, then back to me Lame Lookin like a 2 month turnaround

2

u/BrendoSays Mar 25 '26

Oh mann.. does Ruger no longer have service centers in Canada? Or did you demand a replacement?

1

u/No_Win_9797 Mar 25 '26

Since I had it imported, the importer only does warranty through where they got it …. Which turns out to be Prescott Arizona I asked if it could be sent to the Canadian Ruger warranty in QC, but that was denied